Deliver difficult news

Sharing a miss with senior leaders. See what changed, then adapt it to your facts, role, and voice.

Mateo delivering the example with slightly inward posture and a tentative gaze
Before

Deliver difficult news

“The results were not exactly what we hoped for, but there were also some positive things.”
  • —Main point is harder to find
  • —Language reduces conviction
  • —The next step stays unclear

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